Materials Recovery Policy
The Eastern Monroe Public Library, hereafter referred to as Library, has established a Materials Recovery Program to encourage Library patrons to return books and other items on time so that others may use them. As a courtesy the Library offers email account updates to remind patrons of approaching due dates as well as emails to remind patrons once items have become overdue. Mailed notices are only sent when items are overdue.
3 DAYS BEFORE ITEMS ARE DUE – The Library sends a due date reminder email.
7 DAYS PAST DUE – The Library sends an email overdue notice.
*14 DAYS PAST DUE- The Library sends a paper overdue notice to your home.
30 DAYS PAST DUE- The Library sends an email notice that items are assumed lost.
45 DAYS PAST DUE- The Library forwards your account to a library materials recovery
agency, Unique Management Services (UMS). A $10 service charge is added to your account. UMS will contact you by phone and mail to collect the debt.
*Please note: Mailed notes are sent only once when items are already 14 days overdue.
When items are not returned, the Library often has to replace them instead of using its funds for purchasing newer materials to broaden the collection. Timely payment of fines benefits all Library patrons.
Renewals on items not on reserve are available by phone, through the catalog, or in person at any Library Branch.
Approved by the Library Board of Trustees, July, 2014